Shipping

FRESHLY BAKED NEXT DAY SHIPPING UK MAINLAND ONLY

  • Our freshly baked delights are shipped within mainland UK on a next day DPD delivery service. The courier delivery is also available within London. Profiteroles can only be delivered via courier services. You will receive a notification on the day we ship and then another notification and time slot on the day of your delivery. All DPD deliveries are fully tracked. There are also Safe Place and on-the-day delivery options.
  • Orders placed on Thursday and on Friday will be shipped by DPD on Monday. London based orders shipped by courier will still be delivered the next day. Delivery around holidays might differ.
  • Please note that although all Freshly Baked products will be sent on a next day service we cannot accept liability for delays occurring within DPD. These delays are very rare, and if there are any issues with delivery you will be notified by DPD on the day. 
  • Please ensure someone is available to receive your delivery or that you request a Safe Place/delivery to a neighbor on the day; in the event of non-delivery DPD will try and redeliver the following day. Due to the freshly baked nature of the product we cannot attempt further deliveries, and we cannot take responsibility for non-deliveries occurring as a result of errors with your shipping address or unavailability on the day of delivery. 
  • We take great care to ensure all Freshly Baked products arrive in perfect condition. If you are unhappy with the condition of your order when it arrives please ensure you take a photo showing any damage and contact us within 24 hours of receipt. We will get straight back to you to sort it out.

UK MAIL LAND STANDARD TRACKED

  • DPD EXPRESS
  • 1-2 days
  • Fully Tracked with Safe Place & on-the-day delivery options

LONDON COURIER SERVICE

  • Orders placed before 12 pm will be delivered the same day.
  • Profiteroles will be delivered next business day due to longer baking time.